The following is the Chain of Command. Please seek Senator first for class issues.

1- Senator

2- CSR or CSR Intern

3- GM

4- Community Manager

5- Developer (should not be contacted directly - please forward correspondence through the Community Manager)

6 - Heat ( Please try to NEVER bother him, if he is on there is a reason, and that is to test something so if you are messaging him while there are plenty of other staff members whom you can go to then he isnt able to do his work of fixing things)